What is the quality of the reproduction?
What paper and ink do you use?
Do you use matt or glossy paper?
How long does it take after I place my order?
Do you ship internationally?
What size are the prints?
How much does it cost?
Why can't I pay online?
How can I pay?
Can I see a print before I buy one?
Can I pick up my order myself?
What does "out of copyright" mean?
Why is the whole collection not available for online ordering?
Why do you need to know what I am using the print for?
What does 'private use' mean?
How do I order a reproduction of a different artwork?
How do I apply for permission to reproduce an image in a book or other publication?

What is the quality of the reproduction?
Reproductions are of high quality ink-jet prints.

What paper and ink do you use?
We use archival paper and archival pigments for all our reproductions. Thus ensuring your prints keep their colour for as long as possible.

Do you use matt or glossy paper?
Art work that was originally produced on paper such as a watercolours or etchings (excluding photographs) are printed on matt paper to produce the best possible copy. Orders of other art work such as paintings and photographs are printed on semi-glossy paper.

How long does it take after I place my order?
We aim to post orders for online preroductions within 5 working days of receiving payment.

Do you ship internationally?
Yes and postage for international orders is $15 and is included when you submit your order. GST will be removed for international orders.

What size are the prints?
You can choose A4 or A3 prints.

How much does it cost?
$45 for A4 print (21cm x 30cm)
$70 for A3 print (30cm x 42cm)

Why can't I pay online?
We do not have the capability for this currently but are looking into it for the future.

How can I pay?
Preferred method of payment is credit card but we are also able to process cheques and eftpos and cash in person.

Can I see a print before I buy one?
A selection of reproduction prints are on display in our gallery shop

Can I pick up my order myself?
Yes, please choose this option on the submission form.

What does "out of copyright" mean?
Copyright is an intellectual property right that gives artists a say in how and where their work is copied. In New Zealand, copyright usually lasts from the time the work is created until 50 years after the death of the artist. After that, the work is deemed to be "out of copyright". Once copyright has expired, owners or institutions that hold the original work of art may still apply some restrictions on copying, but generally, images of out-of-copyright works are available for a wide range of uses.

Why is the whole collection not available for online ordering?
We have selected some of our most popular works for our online orders - ones that we know have no copyright issues and that have already been photographed. You can request reproductions of other works from the collection by searching our online database and filling in the reproductions order form. Please note that copyright approval may need to be gained and these orders can take up to three weeks to process and send.

Why do you need to know what I am using the print for?
These online orders are for your private use only. There may be restrictions on the use of images for other purposes, such as commercial or publication use, so these orders need to be handled on a case by case basis.

What does 'private use' mean?
Private use means use for research or private study, or display in non-public areas (e.g. at home or in private offices).

How do I order a reproduction of a different artwork?
Select a work from the collection and fill in a general reproductions request form.

How do I apply for permission to reproduce an image in a book or other publication?
Please fill in a general reproductions request form and the reproductions coordinator will advise of any copyright or other permission that needs to be obtained.

If you have any further questions please contact us at printorders@aucklandartgallery.govt.nz